Tag Archive for: Planning Application Tips

A planning consultants guide to Liquor Licences & Licenced Premises

Do you have a vision for opening a business in Victoria that involves selling or supplying alcoholic beverages?? It’s a great opportunity to create a vibrant community space where people can relax, socialise, and enjoy great food and drinks. However, establishing a successful business that serves alcohol requires careful navigation of planning regulations and requirements, permits, and business licences. Here’s a detailed guide to help you understand what’s involved in getting your establishment up and running in Victoria.

Lets’ start with the basics, what types of businesses require a Liquor Licence in Victoria?

A liquor licence is necessary for a range of businesses, including but not limited to:

  • Restaurants and Cafes: If you plan to serve alcohol alongside meals, a liquor licence is essential.
  • Bars and Pubs: Establishments that primarily serve alcoholic beverages to patrons must be licenced.
  • Nightclubs: Nightclubs offering alcohol for on-site consumption require licences.
  • Hotels and Motels: Businesses providing accommodation and serving alcohol on their premises need liquor licences.
  • Bottle Shops and Liquor Stores: Retail stores selling packaged alcoholic beverages for off-site consumption must be licenced.
  • Events and Catering Services: Catering businesses serving alcohol at events need licences.
  • Wineries, Breweries, and Distilleries: Producers and manufacturers of alcoholic beverages often require specific licences for tasting rooms and sales.
  • Sports Clubs and Associations: Clubs serving alcohol to members and guests need liquor licences.
  • Community Clubs: Social and community clubs offering alcohol services require licences.
  • Entertainment Venues: Theaters, concert halls, and similar entertainment venues serving alcohol need licences.

Step 1: Zoning and Planning Permits for licenced businesses

The first step in establishing a business that involves serving and consumption of alcohol is ensuring that your chosen location is appropriately zoned for such a business. Here’s what you need to know:

  • Zoning Requirements: In Victoria, zoning regulations determine where specific types of businesses can operate. Generally speaking, Commercial and Mixed-Use zones are favourable. However, if you’re considering a location in a different zone, such as a residential area, you may face additional restrictions and will likely need a planning permit.
  • Planning Permit: If your proposed location does not exempt your business from planning approval, you’ll need to apply for a planning permit. This application involves submitting detailed plans and information about how your business will operate, including but not limited to hours of operation, noise management, maximum patron capacity, signage and traffic considerations. When the sale and consumption of alcohol is part of your business, the application will also be assessed against Clause 52.27 – Licenced Premises of the Planning Scheme, which will include the need for a Cumulative Impact Assessment and a red line plan. Councils will assess how your business will impact the surrounding area, especially if it’s near residential zones.
  • Public Notification and Objections: Your planning permit application may need to be advertised to the public, giving nearby residents the opportunity to raise objections. Common concerns include noise, traffic, and late-night activity. If objections are raised, the Council may require additional conditions or modifications to your proposal.

Step 2: Liquor Licencing

One of the most critical aspects of opening a  business that will serve alcohol is obtaining the appropriate liquor licence:

  • Liquor License Types: In Victoria, liquor licenses are issued by the Victorian Commission for Gambling and Liquor Regulation (VCGLR). The type of license you need depends on the nature of your establishment:
    • Temporary limited licence
    • Major event liquor licence
    • Restaurant and cafe licence
    • Sporting or community club licence
    • Remote seller’s licence
    • Producers liquor licence
    • On-premises liquor licence
    • Live music liquor licence
    • Packaged liquor licence
    • General liquor licence
    • BYO liquor permit
    • Pre-retail liquor licence
    • Renewable limited licence
  • Licence Conditions: Liquor licences come with specific conditions that you must adhere to, including responsible service of alcohol (RSA) requirements, security measures, and limits on patron numbers. Compliance with these conditions is essential to maintaining your licence.
  • Licence Application Process: Applying for a liquor licence involves providing detailed information about your business, including floor plans, security arrangements, and strategies for managing intoxicated patrons. The application process can be lengthy, so it’s advisable to start early and seek appropriate professional advice..

Step 3: Business Licences and Permits for your business

In addition to zoning and liquor licencing, there are several other business licences and permits you’ll need:

  • Food Business Registration: If your establishment serves food, you must register as a food business with your local Council. This registration ensures that your kitchen and food handling practices comply with Victorian food safety standards.
  • Building Permit: If you plan to make structural changes to your premises, such as installing a commercial kitchen or altering the layout, you’ll need a building permit. This ensures that your building meets safety and accessibility standards.
  • Signage Permit: For exterior signs advertising your establishment, you may need a signage planning permit from your local Council. This permit ensures that your signage complies with relevant policy within the Planning Scheme regarding such aspects as size, illumination, and placement.
  • Outdoor Dining Permit: If you plan to offer outdoor seating, such as tables on a footpath or in a courtyard, you’ll need an outdoor dining permit. This permit regulates the use of public spaces to ensure pedestrian safety and accessibility.
  • Music and Entertainment License: If your establishment will feature live music, DJs, or any form of entertainment, you’ll need a licence from APRA AMCOS, which manages the rights to publicly perform music.
  • Trade Waste Agreement: If significant trade waste will be generated, including food waste and used cooking oil, you’ll need a trade waste agreement with your local water authority to manage and dispose of this waste properly.

How a Town Planning Consultant can help fast track the process

Opening a business that serves alcohol in Victoria involves navigating a complex web of regulations and permits. As a town planning consultancy, AS Planning can assist you in every step of the process — from selecting the right location and securing planning permits to applying for liquor licences, as well as business permits. Our goal is to help you open your establishment smoothly, minimising delays and ensuring that your business is set up for success.

Contact AS Planning today for expert advice and assistance with planning permits, liquor licences, and business permits. Let’s work together to turn your vision into a reality with a successful and compliant establishment!

Planning Permits, Licenses and Approvals for Takeaway Food Outlets and Franchises

Opening a takeaway food outlet or franchise in Victoria, whether it’s a well-known fast-food chain, a local independent takeaway, or a long-term food truck, requires careful planning and compliance with various regulations. To ensure your business runs smoothly and legally, you’ll need to navigate the processes for obtaining planning permits, business licences, and other necessary approvals. Here’s a guide on what’s required for different types of takeaway food businesses.

What are the different types of Takeaway Food Outlets?

Before diving into the specific permits and licences required, it’s important to understand the different categories of takeaway food businesses:

  • Fast Food Chains and Franchises: These are national or international brands offering quick-service meals, such as burgers, pizza, fried chicken, and more. These outlets typically offer both takeaway and dine-in options.
  • Independent Takeaways: Local businesses that provide a variety of quick meals, ranging from fish and chips to kebabs, sushi, and other fast-casual food options. These businesses are often standalone operations or small chains.
  • Long-term Food Trucks: Mobile units that are intended to stay on a premises long term, such as a kebab van at a petrol station. This in not to be confused with mobile food trucks which stay at a location short term, such as events, markets or specific locations with high foot traffic.

Each of these business types has unique considerations when it comes to planning permits, licences and approvals.

Step 1: Zoning and Planning Permits for takeaway food outlets and franchises

The first step in establishing a takeaway food outlet or franchise is ensuring your chosen location complies with local zoning regulations:

  • Zoning Requirements: In Victoria, zoning provisions dictate where specific types of businesses can operate. Fast food chains and independent takeaways are generally permitted in Commercial and Mixed-Use zones. However, if you’re considering a location in a different zone, such as a residential area, you may face additional restrictions and will likely need a planning permit.
  • Planning Permit: If your chosen location isn’t automatically zoned for a takeaway food business, you’ll need to apply for a planning permit. This process involves submitting detailed plans and information about how your business will operate, including its impact on traffic, parking, and local amenities. The Council will assess how your business will affect the surrounding area, particularly if it’s near residential zones.
  • Special Considerations for Food Trucks: Food trucks often have additional considerations, such as where they can park and operate. You may need a specific permit or approval from the local Council to operate in public spaces, markets, or events. Some Councils have designated areas or specific requirements for mobile food vendors. It is best to speak with your local Council in the first instance and if they advise a planning permit will be required, AS Planning is here to help.

Step 2: Business licences and permits for takeaway food outlets and franchises

In addition to planning permits, there are several other licences and permits you’ll need to operate a takeaway food outlet or franchise:

  • Food Business Registration: All food businesses in Victoria must register with their local Council. This registration ensures that your business complies with food safety standards and is subject to regular health inspections. Whether you’re running a fast-food franchise, an independent takeaway, or a food truck, this registration is mandatory.
  • Building Permit: If you’re making structural changes to a building, such as installing a commercial kitchen or altering the layout for a takeaway outlet, you’ll need a building permit. This ensures that the building meets safety and accessibility standards.
  • Signage Permit: For any exterior signage advertising your takeaway food outlet, you may need a signage planning permit from your local Council. This permit ensures that your signage complies with local regulations and policies within the Planning Scheme regarding size, illumination, and placement.
  • Mobile Food Vehicle Permit (for Food Trucks): If you operate a food truck, you’ll need a Mobile Food Vehicle Permit. This permit allows you to legally operate your food truck in designated areas and ensures compliance with health and safety regulations specific to mobile food businesses.
  • Trade Waste Agreement: Takeaway food outlets generate trade waste, including food scraps, used cooking oil, and packaging materials. You’ll need to enter into a trade waste agreement with your  local water authority to manage and dispose of this waste properly.
  • Outdoor Dining Permit: If your takeaway outlet or franchise plans to offer outdoor seating, such as tables on a footpath or in a courtyard, you’ll need an outdoor dining permit. This permit regulates the use of public spaces to ensure pedestrian safety and accessibility.

Step 3: Specific considerations for Franchises

For those opening a fast-food chain or franchise, there are additional considerations:

  • Bulk Licencing: Some franchises may have bulk licencing agreements for certain permits, such as liquor licences or food business registrations, which can streamline the process. However, you’ll still need to ensure that all local requirements are met.

How a Town Planning Consultant can help

Opening a takeaway food outlet, franchise, or long-term food truck in Victoria involves navigating regulations, permits, and licenses. As a town planning consultancy, AS Planning can assist you in every step of the process – from securing planning permits to business licences. Our expertise ensures that your business is set up for success, allowing you to focus on delivering great food to your customers.

Contact AS Planning today for expert advice and assistance with planning permits, business permits and licences.

Conveyancers looking to partner with a Town Planner 

The Intersection of Conveyancing and Town Planning

Conveyancers are responsible for managing the legal aspects of property transactions, including conducting title searches, preparing legal documents, and ensuring that the transfer of ownership is legally sound. However, the complexities of planning regulations can sometimes intersect with conveyancing duties, particularly in cases involving property development, subdivision, or rezoning.

AS Planning’s town planners can bring expertise in navigating the intricacies of planning regulations, zoning laws, and property development processes. Collaborating with us can provide conveyancers with valuable insights and support, helping to avoid potential pitfalls and ensuring that all planning-related aspects of a property transaction are thoroughly addressed.

Key planning advice and permits relevant to Conveyancers

Here are some of the planning aspects and permits that are most relevant to conveyancers in Victoria:

  • Zoning and Land Use Information: Understanding the zoning of a property is crucial, especially if the client intends to develop or subdivide the land. Zoning regulations determine what types of activities are permitted on the property and can impact future development plans. A town planner can provide detailed zoning information and advise on any restrictions or opportunities associated with the property, which also includes overlays that may impact the land (such as heritage, flooding, built form, etc).
  • Subdivision Permits: When clients are involved in the subdivision of land, obtaining the necessary permits is essential. A town planner can assist in preparing and submitting subdivision applications, ensuring that the process complies with local council requirements and state regulations. This is particularly important for conveyancers handling transactions involving multiple lots or complex subdivisions.
  • Planning Permits: For properties that require development or changes to existing structures, planning permits are often necessary. A town planner can advise on whether a planning permit is required, help prepare the application, and guide the process through council approval. This expertise can prevent delays and legal issues during the conveyancing process.
  • Section 32 Vendor Statements: Conveyancers are responsible for preparing Section 32 statements, which disclose important information about the property to potential buyers. Collaborating with a town planner can ensure that all relevant planning information, such as zoning, overlays, and other relevant planning information is accurately included in the statement, reducing the risk of future disputes.
  • Heritage and Environmental Overlays: Properties with heritage or environmental overlays are subject to specific planning controls that can affect development or renovation plans. A town planner can help conveyancers understand these overlays, assess their impact on the property, and advise on any additional permits or approvals that may be required.
  • Due Diligence for Development Projects: For conveyancers working with developers or clients interested in property investment, conducting due diligence is critical. A town planner can provide a comprehensive assessment of the property’s development potential, including advice on zoning, overlays, permit triggers, planning constraints and title restrictions (such as covenants). This information can be invaluable in guiding clients’ decisions and ensuring that the property meets their needs.

The Benefits of Conveyancers collaborating with a Town Planner

  • Expertise in Complex Planning Regulations: Town planners are well-versed in the intricacies of Victoria’s planning system. Their expertise can help conveyancers navigate complex regulations, ensuring that all planning-related aspects of a transaction are properly addressed.
  • Mitigating Risk: By collaborating with a town planner, conveyancers can identify potential planning issues early in the process, mitigating the risk of legal disputes or delays. This proactive approach can enhance the quality of service provided to clients and protect conveyancers from liability.
  • Streamlining the Transaction Process: A town planner can assist in expediting planning approvals and providing timely advice, which can help streamline the property transaction process. This efficiency benefits both the conveyancer and the client, leading to smoother and faster settlements.
  • Enhanced Client Service: Offering comprehensive planning advice as part of your conveyancing service can differentiate your practice from competitors. Clients will appreciate the added value of having both legal and planning expertise at their disposal, fostering trust and long-term relationships.
  • Supporting Development and Investment Clients: For clients involved in property development or investment, the insights provided by a town planner can be crucial in assessing the viability of a project. This can include communicating with the local Council to ensure all relevant Council considerations have been determined. This collaboration can lead to more informed decisions and successful outcomes for clients, further enhancing your reputation as a trusted advisor.

Town Planning partnership for Conveyancers

Incorporating town planning expertise into your conveyancing practice can significantly enhance your service offering and help you navigate the complexities of Victoria’s planning provisions and regulations. If you’re a conveyancer looking to provide your clients with comprehensive advice and support, consider partnering with AS Planning. Contact us today to discuss how we can work together to ensure successful property transactions and satisfied clients.

What Planning Permits do you need for an Indoor Recreation Business?

Starting an indoor recreation business, such as a gym, play center, or sports facility, in Victoria can be an exciting venture. Whether you’re planning to open a fitness center, an indoor sports complex, or a trampoline park, understanding the planning permit process is crucial for getting your business off the ground. Here’s what you need to know about planning permits and how a town planning consultant like AS Planning can help streamline the process.

Understanding zoning requirements and how they may affect your indoor recreation business

The first step in setting up an indoor recreation business is to ensure your chosen location is zoned appropriately. Victoria’s zoning provisions within the relevant Planning Scheme dictate what types of businesses can operate in specific areas. For instance, commercial and industrial zones are typically more accommodating for indoor recreation facilities. However, it’s essential to verify this with your local Council. Your business may be of a category that does not require a planning permit at all (i.e. an exempt use). Or it could trigger the need for a planning permit so that the local Council can appropriately assess the business and ensure it is appropriate for the chosen location. In some circumstances it could also be that the use category that your business falls within is prohibited under the relevant zone. This can all be confirmed by a town planning consultant such as AS Planning, contact us for help.

When do you need a Planning Permit for your indoor recreation business?

In most cases, a planning permit is required if:

  • Your business type isn’t explicitly exempted in the zone.
  • You plan to make significant physical alterations to the building or land which trigger a planning permit for ‘buildings and works’.
  • Other factors are relevant to your business such as overlays that may impact the property, business signage or a car parking reduction.

For example, a gym or fitness center in a mixed-use area might trigger a planning permit and need to demonstrate how it will handle parking and noise to gain approval. Similarly, an indoor sports centre might need to show that it won’t disrupt local traffic flow, especially during peak hours.

Key planning considerations for indoor recreation businesses like Gyms, Trampoline Parks, Dance Studios and Play Centres

When applying for a planning permit, you’ll commonly need to address several key factors:

  • Traffic and Parking: The Council will evaluate how your business will impact local traffic and whether there are adequate parking facilities. This is particularly important for businesses like trampoline parks or indoor sports centers that attract many visitors. You will likely need to source a traffic report from an external consultant.
  • Noise and Operating Hours: You’ll need to consider how noise from your facility will affect nearby properties, particularly sensitive interfaces such as houses. Councils may impose restrictions on your operating hours, especially if your business is near residential areas. For instance, dance studios and martial arts studios might need to limit early morning or late-night classes.
  • Building Code Compliance: Any modifications to the building must comply with the Building Code of Australia. This ensures your facility is safe, accessible, and suitable for use as an indoor recreation facility. Whether you’re converting a warehouse into an indoor climbing gym or updating an existing space for an arcade and amusement center, compliance is essential.
  • Environmental Considerations: If your project involves significant construction or changes to the landscape, environmental impacts like stormwater management or waste disposal must be addressed.

How long is the planning application process for an indoor recreation business?

The process of obtaining a planning permit involves several steps:

  • Pre-Application Meeting: Arrange a meeting with your local Council to discuss your proposal and gather feedback. This can help you identify potential issues early on and make necessary adjustments to your plans. The more information you can provide Council at pre-application stage, the better the advice you will receive.
  • Submit Your Application: You’ll need to submit detailed plans and documentation demonstrating how your business complies with local policies and regulations. This can include plans, traffic impact assessments,town planning submssion and noise management strategies.
  • Public Notification and Objections: Your application may need to be advertised to the public, allowing time for objections. If there are objections, the approval process could be delayed, potentially requiring further modifications or discussions.

The entire process can take several weeks to months, depending on the complexity of your application and the Council’s workload. Should the application need to be heard at the Victorian Civil and Administrative Tribunal (VCAT), this can potentially add at least 6 months to the process. 

How can a Town Planning Consultant help?

Navigating the planning permit process can be complex and time-consuming, especially for those unfamiliar with local regulations and policies. As a town planning consultancy, AS Planning can assist you in every step of the process — from site selection and zoning checks, to running the pre-application process with Council, to preparing and submitting your planning permit application. Our goal is to help you minimise delays, reduce the risk of objections, and ensure that your indoor recreation business is compliant with all necessary sections of the relevant Planning Scheme. Whether you’re planning to open a gym, play center, indoor sports facility, or any other type of indoor recreation business, professional guidance can make all the difference.

Contact us today to discuss how we can help you turn your vision into reality with expert advice and support in securing your planning permits.

Need a Planning Permit to apply for your motor car trader’s licence in Victoria?

import yard in Melbourne. Destined for car sales yards and showrooms where they can be sold.

Are you in the process of setting up a business as a Licensed Motor Car Trader (LMCT)? Sounds exciting! Before you can apply for your motor car trader’s licence, and before you start to set up your car yard, there’s another important step you may need to take: that is obtaining a planning permit from your local Council. 

Why do LMCTs often need a Planning Permit?

Zoning Regulations: Different locations across Melbourne and Victoria are zoned for different types of use—residential, commercial, industrial, etc. The zoning of your property may mean that a Planning Permit is required for your car yard..

Other permit triggers: Other factors that may trigger the need for a planning permit are access being proposed onto a main road, vegetation removal, or additional planning overlays that can impact properties. 

What do Councils consider in their assessment?

Land Use Compatibility: This ensures your car yard won’t cause issues like traffic congestion, noise, or environmental problems for the surrounding area.

Development Control: This allows local councils to manage how land is developed if you are proposing any buildings or works, ensuring appropriate bult form outcomes for the locale.

How to apply for a Planning Permit to become a Licensed Motor Car Trader (LMCT)

If you find this list daunting or stressful, AS Planning can help you throughout the Planning Permit application process, please contact us to have a chat. We can assist businesses across Victoria.

  1. Check Zoning, Overlay and Other Policy Requirements
    • Reach out to your local Council or check their website to see the zoning and overlay rules for your proposed location.
    • Understand the specific requirements and restrictions in the planning scheme for your area.
  2. Pre-Application Meeting
    • Schedule a meeting with the planning department of your local Council. This can help you identify any potential issues early on and clarify what you need. 
  3. Prepare Your Application
    • Application Form: Get the planning permit application form from your local Council and fill it out, noting some councils preferred online applications
    • Important Supporting Documents: There are documents you will need to include with your application, including a copy of title for the land, plan(s), and a town planning report justifying the use and/or development.. You may also require additional documentation such as a traffic report by a traffic engineer, details of proposed business signage and any other specific information required by your local Council. 
    • Fees: There will be a permit application fee from Council, as well as consultancy fees to factor in for the specialist reports and any professional advice required to support your application. These fees will vary depending on your proposal and the complexity of your application.
  4. Submit Your Application
    • Lodge your completed application and all supporting documents with your local Council.
  5. Council Review and Public Notification
    • The Council will review your application and might ask for further information.
    • Your application may be advertised to the public so neighbours and other stakeholders can give feedback.
  6. Assessment and Decision
    • The Council will consider your car yard application, any public feedback, and decide whether to grant or refuse the permit. They might attach conditions to the permit if it’s approved.
  7. Compliance and Implementation
    • If you get the permit, make sure you follow all the conditions set by the Council.
    • Don’t forget to get any other necessary permits or licenses, like building permits if you’re constructing new structures.

Additional Tips

  • Environmental and Safety Regulations: Make sure your car yard complies with all environmental and safety rules.
  • Business Registration: Ensure your business is registered and meets all legal requirements to operate as an LMCT.
  • Get help with Planning Permit Application: If you need support, AS Planning can assist you through the planning permit application process – no matter where you are located in Melbourne or across Victoria. Contact us to find out how we can help you. 
  • Written planning advice may be required: It may be that a planning permit is not required for your business. In this instance you may be required to apply for formal written confirmation from your local Council. AS Planning can also assist you with receiving such advice from your local Council in a timely manner. 

By following these steps, you can smoothly navigate the process and get your car yard up and running in compliance with local regulations. Good luck with your application!

Simplifying the Process: How to Apply for a VicSmart Planning Permit

Navigating the planning permit process can be daunting, but for those looking to expedite the process, VicSmart offers a streamlined alternative. AS Planning will guide you through the steps of applying for a VicSmart planning permit, highlighting the value of engaging a planning consultant in this efficient approach.

What are VicSmart Planning Permits?

VicSmart is a planning permit process in the state of Victoria. It is designed for straightforward and low-impact planning permit applications. It’s particularly useful for minor developments such as renovations, small extensions, or change of land use, making it an ideal choice for homeowners and small businesses. 

Not all straightforward applications are eligible for the VicSmart process, but rather must meet certain criteria as set out in the Victorian Planning Provisions. Talk to us today to find out if your project is eligible. 

So why do I need a Planning Consultant when using VicSmart?

Engaging a planning consultant can significantly simplify the VicSmart application process. Planning consultants are experts in navigating the intricacies of planning regulations and can ensure your application is complete and compliant with VicSmart requirements. 

Steps to Apply for a VicSmart Planning Permit:

1. Determine Eligibility:

First, assess whether your project qualifies for VicSmart. This typically involves projects with minimal environmental or community impact. Your local Council or a Planning Consultant such as AS Planning can assist with determining eligibility.

2. Pre-Application Consultation:

Consider consulting a planning consultant like AS Planning at this stage to discuss your project’s specifics and receive expert planning advice on the application process.

3. Complete the Application Form:

Gather all necessary documents and information, which can include plans, reports, a copy of title and the completed VicSmart application form available on the VicSmart website.

4. Lodge the Application:

Submit your application, along with the required fee, to your local Council. Remember that a well-prepared application, guided by a planning consultant, can lead to a faster approval.

5. Council Assessment:

Council will assess your application, typically within 10 business days. During this time, they may request additional information or modifications. A  planning consultant can help you respond to Council. 

6. Decision:

Once Council is satisfied with your application, they will issue a decision, which may include conditions or requirements.

7. Appeals:

If you disagree with Council’s decision, you have the right to appeal through the Victorian Civil and Administrative Tribunal (VCAT). A planning consultant can also assist with this process.

What are the benefits of applying for a VicSmart Planning Permit with a Planning Consultant?

Efficiency:

Planning consultants can expedite the application process, reducing wait times for approvals.

Expertise:

Their knowledge ensures compliance with local policies and regulations, minimising the risk of delays or refusals from Council.

Peace of Mind:

With a planning consultant by your side, you can navigate the process with confidence, knowing you have expert guidance.

Applying for a VicSmart planning permit in Victoria doesn’t have to be a complex ordeal. 

By following the outlined steps and enlisting the assistance of a planning consultant, you can simplify the process and increase your chances of a smooth and speedy approval. Whether you’re a homeowner planning renovations or a business owner seeking a change of land use, VicSmart can be your friend when it comes to achieving your goals efficiently.

Contact us for assistance with your VicSmart Planning Permit application.

For detailed information and resources, visit the official VicSmart website.